Clear and consistent communication is a powerful business asset during the best of times. But when we’re grappling with a pandemic with significant economic and emotional implications for superannuation organisations and their employees, engaging with your workforce is no longer simply reinforcing policies or delivering a new update. It becomes a strategic and critical practice that can boost flagging morale and inspire confidence. It can give the people at the heart of your business the tools to stay afloat in a sea of unknowns. COVID-19 has plunged the world into an unprecedented and uncharted uncertainty. Business and governments are dealing...