AFCA announces appointment of chief operating officer The Australian Financial Complaints Authority (AFCA) has announced the appointment of Justin Untersteiner as chief operating officer, commencing Monday 2 December. AFCA CEO and chief ombudsman David Locke said Untersteiner combines considerable expertise in corporate services and operations and has led significant programs at the ATO with great success. Untersteiner is currently assistant commissioner of integrated compliance at the ATO. “Justin has previously held the role of chief financial Officer at the ATO responsible for the agency’s budget of $3.5 billion pa, he has led the ATO’s corporate procurement and tax management branch...