We live in extraordinary times. Leaders today across all major segments of Australia’s financial services industry are concurrently grappling with a range of significant and complex problems. The superannuation industry is navigating its way through some of the most significant challenges ever faced. The industry is simultaneously dealing with the remediation of historical issues (or confirming they don’t exist), implementing what can only be described as transformational reforms, managing business as usual and realigning strategy to put more focus on members. Right now, the industry is having to do all the things it was doing before – only faster, better,...