Starting your career in a big company is tough. Whether it’s a bank, super fund or insurer – you’re the smallest fish in a gigantic pond. Shaneen Marshall and Ashton Jones have both spent careers navigating these tumultuous waters, riding the waves of success and bracing themselves for when storms hit. And while becoming leaders before age 30 was enormously rewarding, each say it’s been a steep learning curve. Diversity for better customer service The customer revolution is at the heart of most corporate transformations. Insurers and funds service a broad spectrum of the community, and with a highly diverse...