The term ‘innovation’ is occasionally mocked as an abstract and fuzzy concept, with the ABC’s Utopia an example that springs to mind, and like the term ‘strategy,’ it can be overused or employed as a cover for muddled policy thinking. But this light-hearted teasing should not distract us from the importance of innovation as a practical means of making the superannuation system better for all Australians. As I have said before, the post-Royal Commission world will increasingly demand flawless execution in the delivery of financial services, and innovation will be one of, if not the most significant, means of meeting...