Q: Why do you think the industry has been slow to change from a focus on accumulation phase to a “whole of life” approach? A: Honestly, I think it’s a bit of a puzzle! At the CSRI’s Leadership Forum every year, we hear a lament for the industry’s slow pace adopting the retirement phase as vital to the members and the industry’s future. Jeremy Cooper eloquently led the charge this year. He spoke of the changing demographics and speed of ageing of the Australian population. He also shed some light on the annual retirement rates for Australians at more than...