The future of the financial advice industry is clearly being challenged given the news unfolding at the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. Perhaps this was the commission Australia needed to have, but the more interesting aspect to consider is where the industry goes from here. In this regard, we see a bright future for automated, digital, augmented or hybrid advice. As the leader of a technology provider, I probably shouldn’t say this, but I think the innovation agenda sometimes becomes overly focused on the technology itself. Don’t get me wrong: technology is a...